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Telehealth Coaching in Community Service Systems – April 2026






ImPACT Update – April 2026


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ImPACT Update

April 2026 | This issue’s focus: Telehealth coaching in community service systems
Telehealth Coaching Session
Access to evidence‑based caregiver coaching remains limited in many publicly funded, community service systems, despite strong family need. This newsletter highlights key findings from a recent study of Project ImPACT delivered via telehealth in real‑world community settings, with practical takeaways for supporting caregiver engagement and child social communication.

Research Spotlight: Explore new research examining Project ImPACT delivered via telehealth in a Medicaid-funded community mental health system.
Practice Notes: Check out practical tips for using core Project ImPACT strategies—such as following your child’s lead and expectant waiting—to support caregiver engagement and communication growth across everyday routines.
Announcements: Stay informed about upcoming Project ImPACT webinars, trainings, and new resources designed to support providers and families in community and publicly funded settings.


Research Spotlight

Telehealth Pilot Study of the Effects of a Naturalistic Developmental Behavioral Intervention on Child Social Communication Outcomes in a Community Mental Health System

Greatorex, J., Straiton-Webster, D., & Ingersoll, B. (2025)

This study examined whether Project ImPACT could improve social communication skills for young autistic children when delivered via telehealth by community providers in a Medicaid-funded community mental health system. Researchers were especially interested in outcomes for families in under‑resourced settings, where access to evidence‑based autism interventions is often limited.


Study Snapshot

What was done:
Project ImPACT was delivered via telehealth by community providers working in a publicly funded service system, with caregivers coached to use strategies during everyday routines.

Who participated:
21 families of young autistic children (ages 2–6) receiving ABA services through a community mental health system participated; a subset of caregivers also completed follow‑up interviews.

What was measured:
Caregivers reported on children’s social communication outcomes (communication, social reciprocity, and peer interaction) across multiple time points, alongside caregiver perspectives on their experiences.


Key Findings

Child outcomes:
Caregivers reported significant reductions in peer interaction challenges and positive trends in communication skills over the course of Project ImPACT delivered via telehealth.

Caregiver experiences:
Caregivers described increased child engagement, communication, and social initiation, particularly when using strategies like following the child’s lead and expectant waiting.

Real-world delivery:
Meaningful improvements were observed in community-based, publicly funded settings, even when providers were early in their Project ImPACT training and coaching fidelity was below benchmark.

Practice Notes

  • Start with responsive strategies: Prioritize following the child’s lead and expectant waiting—caregivers found these easy to use, enjoyable, and effective for increasing engagement and communication.
  • Expect social communication gains to generalize: Improvements in peer interaction emerged even without direct peer teaching, suggesting that foundational skills naturally carry over to broader social contexts.
  • Focus on caregiver engagement over perfection: Meaningful child gains occurred even when provider fidelity was below benchmark, highlighting the value of consistent caregiver practice over “perfect” coaching.
  • Adapt coaching intentionally for telehealth: Telehealth can reduce barriers but may require clearer session goals, simpler strategies, and extra support for live practice and feedback.
  • Invite the whole family into practice: Caregivers easily shared strategies with other family members, increasing opportunities for practice and generalization across routines.

Announcements

Our next available Advanced Course will be offered May 18-21, 2026.
This course is open to providers who work with young children with social communication delays.
This is the last session available before our Fall schedule begins.

Register Now

© 2026 Project ImPACT. Prepared with the assistance of Gemini.

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